The Tile Shop

Serving customers for more than 40-years, The Tile Shop offers ceramic tiles, including Italian, porcelain and a variety of stone tiles, decoratives, and glass mosaics for consumers and flooring professionals.



The Tile Shop
Plymouth, MN

Retail and Consumer Packaged Goods Manufacturer

Annual Revenue:
US$ 324 million


Oracle Products & Services:
Oracle JD Edwards EnterpriseOne 9.1
  • Address Book
  • Accounts Receivable
  • Accounts Payable
  • General Ledger
  • Multi-Currency
  • Fixed Assets
  • Budgeting
  • Inventory
  • Procurement
  • Sales Management
  • Manufacturing
  • Oracle Business Accelerators

Client Reference Letter:

The Tile Shop cuts Deployment Time by 50%, and Achieves Operational Excellence in Just 120 Days with a Rapid Implementation using (OBA) Oracle Business Accelerators. 

The Challenge:
The Tile Shop is a leading specialty retailer of manufactured and natural stone tiles, setting and maintenance materials, and related accessories in the United States. The Company offers a wide selection of high quality products, in an extensive showroom environment with full-room tiled displays. The Tile Shop was operating over 100 stores in 31 states and each was setup as it's own separate company which made monthly close, consolidatation and reporting extremely difficult.

The Services:
JD Edwards EnterpriseOne 9.1 - Oracle Accelerate Implementation Services

The Vision:
The Tile Shop desired to consolidate over 100 of their retail operations / stores into one company, with each having it's own P&L Business Unit, while simultaneously streamlining, the current Chart of Accounts before their busy retail season commenced. They also desired to close their monthly periods in 7-days or less and automate the monthly consolidation reporting.

Provide senior management with real-time operational reports based on sales order, inventory, procurement, and manufacturing management data, increasing transparency into regional sales and the products that will help maximize revenues.
The Solution:
With the help of Oracle Business Accelerators, the company was able to deploy Oracle’s JD Edwards EnterpriseOne 9.1 on a rapid timeline of just 120 days, avoiding disruption to the business and significant financial consequences.

The new cost-effective system met The Tile Shop's needs as a multi-channel, organization by bringing all retail operations into one company for faster reporting, roll-ups and consolidation, while addressing the regulatory challenges and reporting requirements of a newly offered public entity.

Customer Comment:
"Ultimately, we selected Mitchell & Associates for its thorough functional and technical knowledge of the JD Edwards EnterpriseOne solution as well as its technology and industry implementation expertise. Using Oracle Business Accelerators, helped us to rapidly manage the full implementation project life cycle and saved us valuable time and money while freeing up in-house resources to focus on our core business activities." - Dhawal Parekh, Manager, Information Technology

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