Managed Services

Realize the full worth of your JD Edwards implementation, post go live!
Planning and budgeting for post go live support is an often-overlooked but nevertheless critical aspect of a JD Edwards ERP solution. Post go live support services ensure business continuity, reduced TCO and improved application performance. With over 20 years of experience in JD Edwards consulting, Mitchell & Associates, Inc. is the right partner for support services that help you get the maximum return on your implementation.

Our services rely on the retained ERP product skills and program knowledge to ensure three key benefits to customers:

  • Providing support for the current ERP system
  • Providing enhancements and additional functionalities, quickly
  • Functioning as a knowledge center: defining and refining best practices; evaluating future technology
  • We provide support for various JD Edwards product lines through a wide range of support services
  • Support Phase is a critical component of the TCO for any ERP Project.
  • Data Migration Services – includes data architecture and converting global legacy applications. 
  • Training Services – Comprehensive training is provided to fully maximize your software utilization

Implementing and maintaining an ERP system is a big investment for an enterprise. An often overlooked fact is that Support or Maintenance costs form a significant portion of the Total Cost of Ownership (TCO) of any ERP project. Hence, optimizing on Support costs is an integral part of minimizing the TCO for any ERP project.

MAA reliability and credibility in providing JD Edwards ERP Support Services helps customers to completely focus on other priorities that are critical to business especially in the current dynamic business environment

Applications Maintenance Outsourcing
Business-critical applications are expected to run flawlessly and be up-to-date in supporting changing business needs at all times. MAA Application Maintenance Outsourcing services are backed by mature processes, project management expertise and skilled resources, ensuring business continuity and enabling overall stakeholder satisfaction. Our customers also enjoy timely delivery of the latest software releases when they entrust their applications management to us.

Application Migration and Re-engineering
The constantly changing technology landscape compels organizations to migrate applications from legacy to Open Standards based platforms. MAA highly skilled consultants re-engineer legacy applications using Application Foundation Layers (AFL), a cutting-edge technology developed by MAA Center of Excellence.  Application Foundation Layers provide a ready-made platform that expedites the migration process and results in substantial cost reduction.

Strategic Staffing
MAA maintains a large resource pool of multi-skilled consultants with extensive cross-industry experience. With its flexible delivery model and a state-of-the-art Global Development Center, MAA provides various staffing options that enable organizations to meet their business objectives.

CNC-on-Demand
MAA's CNC-on-Demand services are designed to provide state-of-the-art Configurable Network Computing (CNC) support to businesses across industries. Our services range from JD Edwards EnterpriseOne CNC to technical support for routine administration to onsite and remote support.

 

Oracle Partner PRIMARY CONTACT:
To send feedback, suggestions or to request information on JD Edwards software and services contact: info@maa-imcs.com
200 Centennial Avenue, Suite 200, Piscataway, NJ USA | Tel: +1 (732) 699-0020 | Fax: +1 (732) 699-0021